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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Torsway
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How can I order an instank ink catridge before it is due

HP Recommended
Microsoft Windows 10 (64-bit)

Hi,

printer and printing diagnose tools "thinks" fuel of the color cartridge is good enough and instant ink tells me next cartridge will be shipped "in about 2 months". Unfortunately the fuel of magenta is not present at all. It is empty and so printing colored pages is pretty senseless with no red in it. 

 

I was not able to find any way of just saying "I need the new cartridge now - not in 2 months" because I won't wait prinitng colored pages for 2 months and if I do so, your instant ink system will keep telling me, there is enough color ink into the cartridge and will postpone shipment of new cartrigde. 

 

Anyway: How to get a new cartridge for magenta, yellow and cyan from instant ink asap? And yes I did everytring from cleaning printing headers to print test page to adjust headers and everything posible. All other colors are fine but not red...

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
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HP Recommended

Hi @Torsway,

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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