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I just want to remove my payment method from my instant ink account 

3 REPLIES 3
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Hi @PDB1965,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you would like to remove the payment method from your instant ink account.

 

Follow the instructions to remove the card details.

 

  • Sign in to your HP Instant Ink account.
  • Open Account or My Account from the left menu.
  • Click Billing or Billing Information, and then click on remove card details.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

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I want to remove my credit card info.  I followed the directions and only have the option to change not delete.  Now what?

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Hi @carlislemom

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you would like to delete the payment information

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

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