Create an account on the HP Community to personalize your profile and ask a question
11-11-2022 11:20 PM
Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.
We need to provide the solution to this issue in a private message as this information cannot be shared on a public post.
I have sent you a private message with this information.
In order to access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Keep me posted and have a great day ahead!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping.