How do I buy instant ink when my internet is so slow it won’t connect

[kcblock]

The internet connection here is so slow it ever connects to HP instant ink so I’ve been charged the minimum each month instead. How can I get new ink when it won’t connect

[Dragon-Fur]

@kcblock 

Welcome to the HP User Community.

If your Internet service is consistently slow due to type location or type of service you can get,

Instant Ink might not be an ideal fit for your situation.

Why?

If the printer cannot connect to the service, it will not know anything about what is going on.

Assumptions made by the service are usually not useful in the context of sending ink.

That said,

The "need ink" issue can certainly be sorted - you can get help.

Contact Instant Ink Support.

Information included below...

OR

You can also choose to wait here in the Community for an agent to respond.

If there is a response, the agent will contact you here before using other means to get in touch with you.

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Things that are Instant Ink

Instant Ink >> Details / How-to / Articles / Contact Information

Contact Instant Ink Support from within your Instant Ink Account

OR

Instant Ink Support >> HP Instant Ink Support   

Instant Ink - Chat

Instant Ink Support Website – Read…

HP Instant Ink - Support, Enroll, FAQ, Terms of Service Contract

Not your home site?  Click the Flag to change to your region.

Scroll down – look for contact number on the webpage.

AND

Examples of the Terms of Service Contract for various regions

NOTE:  Terms of Service Document includes phone contact information

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

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Lots of  information – Instant Ink

Start here:  Get HP Instant Ink Support

Sections

• Your ink
• Your HP Instant Ink account
• Your printer connections

HP Instant Ink - Manage your account

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How does it work?   Details / Plans / Cancel Information

Check through the Website  FAQ

Additional Information:

 HP Instant Ink - Cancel Your HP Instant Ink Service

HP Instant Ink - Enrolling in HP Instant Ink

HP Instant Ink - Page Count Is Not the Same as Actual Pages Printed

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Our Community is comprised of volunteers - people who own and use HP devices.

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Question / Concern Answered, Click "Accept as Solution"