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Solved!

How do I cancel my instant ink acct

HP Recommended
Hp7855
macOS 10.15 Catalina

My original hp7855 broke. Best Buy replaced it. I’m in the instant ink program.  But unable to stop the billing for the old printer. The old printer no longer shows in the APP.  So I can’t cancel it. I’ve already been billed once for the old instant ink. It’s needs to be cancelled. 

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HP Support Agent
HP Support Agent
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HP Recommended

Hi @Sonordrums

 

Welcome to the HP Support Community. 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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