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HP DeskJet 2721e All-in-One Printer
Microsoft Windows 10 (64-bit)

Hello. I am struggling with changing shipping address to get cartridge packs.

I managed to find how to change the shipping address but the country  is fixed to United States.

I would like to change the country from US to Hungary, where i am.

Please help.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Lionheart7969,

 

Thank you for your reply

 

To assist you better, I have sent out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a good day.
Gaya1239 – HP Support.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @Lionheart7969,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your Instant Ink Account. Not to worry I will help you to get a resolution to resolve the issue.

 

You may also refer to this document: HP Instant Ink - Manage your account

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a good day.
Gaya1239 – HP Support.
HP Recommended

Hello. Thank you for your response.

However, I already tried that method before my post.

Whenever i try to access instant ink homepage, it is automatically redirected to US instant ink homepage instead of Hungary.

Unfortunately, the solution you provided only connects my browser to HP smart, not Instant ink account management.

Can you be more specific to solve my problem?

HP Recommended

Hi @Lionheart7969,

 

Thank you for your reply

 

To assist you better, I have sent out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a good day.
Gaya1239 – HP Support.
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