How do I claim my 4 month free HP instant ink?

[DickMalla]

I purchased an HP OfficeJet Pro 8025.  Included with the purchase was 4 months of Free Instant Ink. I went through the setup procedure and enrolled in Instant Ink, however, it only shows 2 months of Instant Ink. How do I claim this offer?

**bleep** Malla

[TEJ1602]

@DickMalla, Welcome to HP Support Community!

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[DickMalla · Accepted solution]

I was able to contact Instant Ink via Chat and they resolved my claim.  Simple process.  Had to show a screenshot of my receipt and a screenshot of my order showing cartridge entitlement. Thanks for your reply anyway.

[TEJ1602]

@DickMalla

That's great! Happy to hear that.

Let me know if you need any further assistance.