Create an account on the HP Community to personalize your profile and ask a question
06-10-2022 11:18 AM
Welcome to the HP User Community.
You cannot remove used pages from the page count.
You can certainly ask Support for help.
Please contact Instant Ink Support and ask for help.
If you cannot / will not contact Support,
I will ask that your question be moved to the Instant Ink board.
You can wait here in the Community for an agent to find and respond to your question.
Waiting is not always as fast - we are not Instant Ink Support - waiting usually works.
Things that are Instant Ink
Instant Ink >> Details / How-to / Articles / Contact Information
Start here: Get HP Instant Ink Support
- Your ink
- Your HP Instant Ink account
- Your printer connections
And / Or
At the bottom of the Support webpage
Documents > Enrolling, Solve Problems, Manage your account, Manage your ink or toner
- Enrollment Information
- Solve Problems
- Questions about Ink or Toner
Manage your Account
Change your payment information
Change to PayPal
Apply a prepaid card
Sign into your account
Review your bill
Change or verify your shipping address
Change your email address
About rollover pages
About page counts
About additional pages
Move your service to another country/region
Cancel your account
Recycle your cartridges
Instant Ink Support >> HP Instant Ink Support
NOTE >> Select Your Region // Hours as listed at the site.
Instant Ink Support Website – Read…
Not your home site? Click the Flag to change to your region.
Examples of the Terms of Service Contract for various regions
NOTE: Contract includes contact information
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You
Question / Concern Answered, Click "Accept as Solution"