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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
MELcats
New member
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Message 1 of 3
150
Flag Post

How do I get a live person to ask why they are taking auto payments from me?

HP Recommended
No product I have no HP printer

Why is Instant Ink taking $ form my account. I have no HP printer. Refund all $ and stop payment.

 

 

2 REPLIES 2
Bob_Headrick
Level 16
Level 16
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Message 2 of 3
Flag Post
HP Recommended

If you do not have an HP Instant Ink service but are being billed for a subscription I would suggest you contact your credit card company to have the charges reversed.  I have also asked to have your case escalated within HP.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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KrazyToad
Retired
Retired
22,744 19,097 1,374 1,297
Message 3 of 3
Flag Post
HP Recommended

@MELcats

 


Welcome to HP Support Community


I would like to help

 

Did you own any HP Printer in the past which might have been enrolled in Instant Ink?

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation