cancel
Showing results for 
Search instead for 
Did you mean: 
Crispyking
Level 1
2 1 1 0
Message 1 of 3
97
Flag Post
HP Recommended

Solved!

How do I get my 2 free months?

I have the same issue. I signed up through the app while setting up the printer, but was not offered the two months. Have now completed the enrolment as your virtual chat agent said the trial would be activated after enrolment. It hasn’t been. What now?

2 REPLIES 2
HP Support Agent
HP Support Agent
8,889 8,892 778 935
Message 2 of 3
79
Flag Post
HP Recommended

Solved!

How do I get my 2 free months?

Hi @Crispyking

 

Welcome to the HP Support Community. 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

0 Kudos
Crispyking
Level 1
2 1 1 0
Message 3 of 3
55
Flag Post
HP Recommended

Solved!

How do I get my 2 free months?

I was able to get this resolved via live chat. 

I do think the process should be documented better, including actual instructions with the printer. 

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation