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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎04-24-2020 09:43 AM

HP Recommended

I love the HP Instant Ink program.  I have two printers, one in each of 2 states.  I have just one printer on an HP plan at a time.  The "vacationing" printer is on a free 15 page/month plan.  The last time I switched states, an HP Ink online person put the vacationing printer on the free plan.  Now the help lines are totally busy, and I don't see the free plan as an option.  Can anyone help?  Thanks.

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2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-26-2020 10:15 AM

HP Recommended

Hi @quest24

 

Welcome to the HP Support Community. I'd like to help. 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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1 REPLY 1

‎04-26-2020 10:15 AM

HP Recommended

Hi @quest24

 

Welcome to the HP Support Community. I'd like to help. 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

Was this reply helpful? Yes No
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