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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Beachcomber4
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How do I register for the 5 month free ink with Envy 6032?

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Envy 6032

I bought an Envy 6032 today via Currys UK - box said 5 month free instant ink. I registered for instant ink service during setup but can see nothing saying I was credited with 5 months free (I've checked in the HP Smart App and via my account on the website but there is no mention of the free trial)

 

Attached photo showing 5month free instant ink stated on the box!

 

Thanks, Andy2020-12-31 12.20.43.jpg

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TEJ1602
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@Beachcomber4, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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TEJ1602
HP Support Agent
HP Support Agent
18,899 18,851 1,563 1,612
Message 2 of 3
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HP Recommended

@Beachcomber4, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

View solution in original post

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Beachcomber4
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Thanks, all sorted - can now see '5 free months starting on instant ink cartridge installation date' in the app under 'Get Supplies' / 'My Plan' 👍

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