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09-28-2022 01:09 PM
I have cancelled my Instant ink subscription and installed new HP ink cartridges which my print does not recognize and my printer has a constant error reading. Help please
10-07-2022 10:08 AM
Welcome to the HP Support Community.
I understand that you are unable to use regular cartridges. I'd like to help!
Are you using HP genuine cartridges?
What is the error that you are getting?
Meanwhile, here's what you need to know & do:
If you have an instant ink cartridge on your printer, remove it and discard that, you can only use regular cartridges on your printer once you cancel the program.
That said, if you have trouble using regular cartridges, I recommend you turn off the web service using the steps from this link: https://support.hp.com/in-en/document/c04808536
when done successfully, check if it works fine.
Hope this helps! Keep me posted for further assistance.
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