How do I speak with a live agent about instand ink

[Bigben1220]

I need to speak with a live agent.  HP contacted me that my account has issues because i have non HP ink in printer.  Every cartridge in the printer was mailed to me from instant ink.  So if there is a cartridge issue HP MAILED IT TO ME.  WHEERE IS THERE a live person I can talk to??????

[Dragon-Fur]

@Bigben1220 

Welcome to the HP Community Forum.

Contact Instant Ink Support directly from within your Instant Ink account.

Contact Instant Ink Support using the contact information at the Instant Ink Website.

HP Instant Ink - Website

>>>  Scroll down – As available in your region, look for contact number on the webpage.

Contact Instant Ink Support using the contact information in your Instant Ink Terms of Service document.

Instant Ink - Terms of Service - USA

Not as fast, generally works -- Wait here for an agent to find and respond to your question.

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No Joy?

Comments, questions, objections, need information you cannot find online?

Your faster option:

Contact HP Instant Ink Support during business days and hours available in your region.

OR

You may choose to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our Community is not  HP Instant Ink Support  

Waiting generally works.

Things that are Instant Ink

Start…

Instant Ink >> Details / How-to / Articles

>>>> Contact Information  <<<<

Active subscription?

Contact Instant Ink Support from within your Instant Ink Account

OR

Instant Ink Support >> HP Instant Ink Support   

Instant Ink - Chat

Instant Ink Support Website – Read…

HP Instant Ink - Website

Not your home site?  Click the Flag to change to your region.

>>>  Scroll down – As available in your region, look for contact number on the webpage.

NOTE for UK customers: 

Open  HP Store > Scroll down > Switch flag / region to UK > Select Support > Select Instant Ink

AND

Examples of the Terms of Service Contract for various regions

NOTE:  Terms of Service Document includes phone contact information

 Instant Ink - Terms of Service - USA

Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

+++++++++++++++++++++++++++++++++++++++++++++++++++++

Lots of  information – Instant Ink

Check through the Website  FAQ

and

Start here:  Get HP Instant Ink Support

Section

• Your ink  - including sections Where is my ink or toner? / Why are my cartridges so big?
• Your HP Instant Ink account – including Section Manage your account when you replace your printer
• Your printer connections  

Scroll to bottom of web page >>  Section – Details -- Documents

Articles - Examples

  HP Instant Ink Help - Enrolling in HP Instant Ink

  HP Instant Ink Help – Solve Problems

  HP Instant Ink Help - Manage your account

  HP Instant Ink Help - Manage your ink or toner

  HP Instant Ink Help – Review your bill

 HP Instant Ink - Cancel Your HP Instant Ink Service

 Recycle your cartridges

 HP Instant Ink - Page Count Is Not the Same as Actual Pages Printed

 How do I fix a Printer not connected to the internet message?

Something different

 INSTANT INK PLATINUM The All-Inclusive Printer Subscription from HP  

Scroll to the bottom of the Page > Click to "View more"

Read section Warranty and support

In that section, find the contact information to speak with Instant Ink Platinum Support.

Additional Information on the Platinum service:

 Scroll to the FAQ – READ Everything

What is an HP Instant Ink Platinum subscription?

HP Instant Ink Platinum is a printer subscription program with an all-inclusive monthly payment. This payment includes the printer, 24/7 hardware support, next-business-day replacement warranty, and CarbonNeutral usage certification. The subscription also includes a new printer every two years.

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People who own, use, and support HP devices.

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