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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎10-19-2020 05:49 PM

HP Recommended
Product: HP ALL IN ONE PRINTER

I’ve canceled my instantink plan and now I cannot print anything. I had no idea that after purchasing their ink I couldn’t use it after canceling their plan?? What a cheap trick. How can I use my own printer that I bought without being chained to a plan?

37 people had the same question
2 REPLIES 2

‎10-19-2020 09:28 PM - last edited on ‎07-31-2023 07:38 AM by Level 5

HP Recommended

Hi,

You may purchase ink cartridges from any nearby store to use the printer.

 

With HP Instant Ink, you pay for a print service by page counts, not for the ink cartridge itself, this should be returned and replaced as clearly documented:

https://www.hp.com/us-en/printers/instant-ink/faq.html

 

Shlomi



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7 people found this reply helpful
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‎07-31-2023 08:03 AM

HP Recommended

Hi community!

 

After canceling your instant ink your printer will work until the end of the monthly cycle. After that your printer will work with conventional cartridges. Check out more information at the following link:

 

Instant Ink account management

 

SofiaML
HP Support Community

I work on behalf of HP.
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