• ×
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP ENVY Photo 7864 All-in-One Printer
macOS 12.0 Monterey

My 1 year warranty expired while my husband and I were undergoing surgical procedures.  I got a message on my printer today that I will no longer be able to use HP Instant Ink because my warranty has expired.  I tried to find out how much it costs to continue to use HP Instant Ink.  Does anyone know how I would go about it.  It doesn't even recognize my log-in information!

HP Recommended



Welcome to the HP User Community.


Sounds odd - I know of no correlation between whether the printer is in Warranty and subscribing to the Instant Ink Print-by-Page service.


In fact, there is no requirement that your printer be "in Warranty" (standard or Care Pack)  to subscribe to Instant Ink.


It is true that if your subscription lapsed due to non-payment, that the subscription to Instant Ink would be suspended and then terminated.


I will ask that someone take a look for you.

Our method, because we are not Instant Ink support, can be slower than you contacting support on your own.

If you wish to do so - if you can do so, contact Instant Ink Support in your region.


Things that are Instant Ink


Start here:

HP Instant Ink - Manage your account

Including information for


Change your payment information

Change to PayPal

Apply a prepaid card

Sign into your account

Review your bill

Change plans

Change or verify your shipping address

Change your email address

About rollover pages

About page counts

About additional pages

Move your service to another country/region

Cancel your account

Recycle your cartridges




Instant Ink Support >> HP Instant Ink Support   

NOTE >> Select Your Region // Hours as listed at the site.



Instant Ink Support Website

HP Instant Ink - Support, Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.



How does it work?   Details / Plans / Cancel Information


Check through the Website  FAQ OR FAQ - Show More section(s)


 HP Instant Ink - Cancel Your HP Instant Ink Service


HP Instant Ink - Enrolling in HP Instant Ink


HP Instant Ink - Page Count Is Not the Same as Actual Pages Printed


Examples of the Terms of Service Contract for various regions

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK



Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.