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04-02-2022 01:07 PM - last edited on 04-03-2022 07:15 AM by Ric_ob
My 1 year warranty expired while my husband and I were undergoing surgical procedures. I got a message on my printer today that I will no longer be able to use HP Instant Ink because my warranty has expired. I tried to find out how much it costs to continue to use HP Instant Ink. Does anyone know how I would go about it. It doesn't even recognize my log-in information!
04-03-2022 06:30 AM
Welcome to the HP User Community.
Sounds odd - I know of no correlation between whether the printer is in Warranty and subscribing to the Instant Ink Print-by-Page service.
In fact, there is no requirement that your printer be "in Warranty" (standard or Care Pack) to subscribe to Instant Ink.
It is true that if your subscription lapsed due to non-payment, that the subscription to Instant Ink would be suspended and then terminated.
I will ask that someone take a look for you.
Our method, because we are not Instant Ink support, can be slower than you contacting support on your own.
If you wish to do so - if you can do so, contact Instant Ink Support in your region.
Things that are Instant Ink
Including information for
Change your payment information
Change to PayPal
Apply a prepaid card
Sign into your account
Review your bill
Change or verify your shipping address
Change your email address
About rollover pages
About page counts
About additional pages
Move your service to another country/region
Cancel your account
Recycle your cartridges
Instant Ink Support >> HP Instant Ink Support
NOTE >> Select Your Region // Hours as listed at the site.
Instant Ink Support Website
Not your home site? Click the Flag to change to your region.
How does it work? Details / Plans / Cancel Information
Check through the Website FAQ OR FAQ - Show More section(s)
Examples of the Terms of Service Contract for various regions
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