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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Reazul
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How to change region of HP Office Jet Pro 9020 AIO printer

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HP Office Jet Pro 9020 AIO printer
Microsoft Windows 10 (64-bit)

Hi, this is Reazul from Bangladesh. Recently we purchased 10 nos HP Office Jet Pro 9020 AIO printer for our office from UK (Sheargold). the products are fine and having 0 issues. but recently one of the printer's toner is finished and during the toner purchase we found that the toner HP 3YP35AE (963XL) Ink cartridge multi pack is not available in Bangladesh. actually this is not for the Asia Region. 

If there any way to change the Printer's region settings to Asis so that we could use the available toner pack in Bangladesh ?

 

Thank you.

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asmita6658
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Hi @Reazul

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the regional reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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asmita6658
HP Support Agent
HP Support Agent
14,452 14,454 1,434 1,722
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Hi @Reazul

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the regional reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

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