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‎04-14-2023 12:57 PM - last edited on ‎04-18-2023 04:25 AM by Retired

HP Recommended
Product: HP ENVY 7640 e-All-in-One Printer

My HP Envy 7640 e-All-In-One printer says: "Connect printer to update HP Instant Ink status. Printing will be blocked soon."  I clicked the connect button, but it didn't connect for some reason. I left the screen to look this up and it disappeared and went back to the home screen now. I don't want my printer to be blocked. How can I fix this?

2 people had the same question
1 REPLY 1

‎04-17-2023 06:17 PM

HP Recommended

Hi @ekiana123,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

 

I need to know a few details regarding your Instant Ink account, I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

Nal_NR-Moderator
I am an HP Employee

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