How to get a refund for unused instant ink

[Larry_Barton]

I bought an OfficeJet 9010 7/12/21, and subscribed to Instant Ink

Here's the charges for instant ink:

2021/11/15       HP Instant Ink $38.96

2021/12/15       HP Instant Ink $20.56

1/15/22             HP Instant Ink $54.11

2/15/22             HP Instant Ink $58.11

                        Warranty replacement of printer (replaced with a certified refurbished printer). I also cancelled Instant Ink

3/15/22         HP Instant Ink $4.32. Instant Ink subscription ended.

I NEVER received ANY ink cartridges. I WANT A REFUND!

[sandytechy20]

@Larry_Barton

Welcome to the HP support community.

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

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