cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Lomme
New member
1 0 0 0
Message 1 of 2
79
Flag Post

How to make a Regional Reset of my HP Envy 4520 Printer

HP Recommended
HP Envy 4520

Hi,

I recently moved from the USA to Europe. I cannot get my new cartridges to work. From reading about this issue, I understand a regional reset is needed so I can use the HP 302 cartridges (Europe) instead of the HP 63 cartridges (USA).

 

Can anyone tell me how to perform a regional reset of my printer?

 

Tags (1)
1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,995
Message 2 of 2
Flag Post
HP Recommended

@Lomme Welcome to HP Community

If you've purchased the printer in one country/region and moved to another, the printer will require a regional reset, in order to get the cartridges working from the new region, that said, here's what I recommend:

 

You may send a private message to the HP Facebook Team: https://www.facebook.com/HPSupport/  for a faster response. If you've already attempted the same and need a response here, I'll need a few more details, 

Check next to your profile Name, you should see a little blue envelope, please click on it.

Or Click here for more details on how to access the private messages,

 

Let us know if you need anything else,

Good luck!

Riddle_Decipher
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation