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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎08-28-2022 02:00 PM - edited ‎08-29-2022 10:15 AM

HP Recommended
Product: HP ENVY Photo 6230 All-in-One Printer
Operating System: macOS 12.0 Monterey

Hi everyone, I have a problem with a black ink cartridge. It fails to print well, has no quality, has a missing ink line on the page. Only with a new black Instant Ink cartridge. How can I replace it with a new one to resolve a situation? I can't find any solution on the Instant Ink website. Michele

2 REPLIES 2

‎08-28-2022 02:16 PM

HP Recommended

Hi @Michele_Francia ! 

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,
MayS. 

I work on behalf of HP
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‎08-28-2022 02:38 PM

HP Recommended

I’m sorry, but the system doesn’t send the post in English, for an error with a request translation the post in English, but the post was in English! i solved writing in Italian 

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