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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎03-19-2020 04:13 AM

HP Recommended
Product: ENVY Photo All in one 6220
Operating System: Microsoft Windows 10 (64-bit)

Hello, 

 

I have just bought a printer and sign up on HP instant ink and chose the 15 pages free plan. How can I claim the 3 month free trial?

 

Thanks in advance, 

 

Chengyi

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-22-2020 01:41 AM

HP Recommended

Hi @stevzidan

 

Welcome to the HP Support Community. I'd be happy to assist you with the Instant Ink plan. 

 

15-page Free Plan is a free plan. You will not be charged anything unless you print more than 15 pages and ink will be shipped to you when low ink level is detected. You can be a part of this plan as long as you are enrolled in Instant Ink. 

 

However, if you want the 3-months free, you need to upgrade the plan to 50 or 100 or 300 page-plan. As the 15-page plan is free by default but for the other page plan, there'll be a charge once you have exhausted your 3-months trial. 

 

Hope this helps! Let me know if you have any other questions. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

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1 REPLY 1

‎03-22-2020 01:41 AM

HP Recommended

Hi @stevzidan

 

Welcome to the HP Support Community. I'd be happy to assist you with the Instant Ink plan. 

 

15-page Free Plan is a free plan. You will not be charged anything unless you print more than 15 pages and ink will be shipped to you when low ink level is detected. You can be a part of this plan as long as you are enrolled in Instant Ink. 

 

However, if you want the 3-months free, you need to upgrade the plan to 50 or 100 or 300 page-plan. As the 15-page plan is free by default but for the other page plan, there'll be a charge once you have exhausted your 3-months trial. 

 

Hope this helps! Let me know if you have any other questions. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No
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