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‎10-01-2019 06:41 AM

HP Recommended

Hi

My question is very simple and as HP doesn't provide any help I try this community. The last 3 years I have had my account in France, but now I have moved to Ireland and I can't change country in the account settings so products continue to be sent in vain to my old address in France. Have any of you had a similar problem? What to do? 

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1 REPLY 1

‎10-03-2019 07:42 AM

HP Recommended

@Beazen, Welcome to the HP Support Community!

 

I understand that you would like to change your Country and Address Information for your Instant Ink account.

 

You need to cancel the current subscription and then Re-Enroll in Instant Ink. While re-enrolling select your Country.

 

You can follow the instructions in the following links

 

For Instant Ink Cancellation: https://support.hp.com/in-en/document/c03767641

 

For Instant Ink Enrollment: https://support.hp.com/in-en/document/c03767639

 

Hope this helps. Keep me posted if you need further assistance

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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