Hp Instant ink invoicing

[sischo]

Hello,

I've enrolled for HP Instant ink. I've been already billed and paid the first invoice for the first month so far so good but now that I am on the third month, I still need to be billed and pay the second invoice.

Is that normal? Is the plan invoiced on a monthly basis or on a quartely basis?

Thanks

[Dragon-Fur]

@sischo 

Billing and charges are explained in the Terms of Service contract.

Normally, at least in the USA, charges for the subscription plan are charged each month.

For example

HP Instant Ink - Main Website - Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

Need Help?

Phone contact, where available, will be posted on the main website (front page).  For example, look for the contact number in the blue ribbon just under the introduction section / image.

Of Interest…

• Section Check to see if your HP printer works with Instant Ink
• FAQ section > READ How does HP Instant Ink work? – Be sure to read all the FAQ sections.
• The all-important Contract > Link is located below the FAQ section > Terms of Service Contract

NOTES: 

• It is NOT necessary that you be enrolled to read the contract
• Contract:  Open the main website > Change region / flag > scroll down just past the FAQ
• The contract also provides contact information, usually in the very first section.

Examples - Terms of Service

Instant Ink - Terms of Service - USA

Example:  Item 7:  PAYING FOR YOUR INSTANT INK SERVICE

Instant Ink – Terms of Service - UK

TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

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[sischo]

Thanks. I believe something is not working properly in my case because I should have already paid the second invoice which so far is still missing.

[Dragon-Fur]

@sischo 

You are welcome.

I have sent this for review.

I don't work for HP and I have no access to your account - an agent will be able to help sort the details.

Stay Safe.

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[sischo]

I am in contact to Hp support to solve my issue.