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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Karena65
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Hp Instant ink

HP Recommended
Microsoft Windows 10 (64-bit)

Am very disappointed in this subscription and company.

I have only received one set of inks when my printer ran out. They have taken a number of payments and still no more ink. There are no contact details for HP, no email no phone number and virtual assistant does not transfer you support agent!

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Kumar0307
HP Support Agent
HP Support Agent
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HP Recommended

@Karena65, Welcome to the HP Support Community!

 

You will not receive the ink cartridge every month. You will receive the replacement ink cartridges from Hp Instant Ink when the ink level is low in any of the ink cartridges. Also, make sure the printer is connected to the Internet for Instant Ink servers to monitor the ink levels.

 

As the issue is related to Instant ink cartridges, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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