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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended

I have 6 months paid for that (instant ink for HP Deskjet Plus 4155) Just received the first one

The chargers are:

October 15 -2021 $3.26

November 15-2021 $3.26

December  15-2021 $3.26

January. 15-2022 $3.26

February 15'2022 $3.26

March. 15-2022 $4.34

I want to cancel this account, because I dont receive tjos one and you every month charge this to my account.

Please cancel everything

2 REPLIES 2
HP Recommended

Cancel my account because I pay for 6 months and I just received the first one

HP Recommended

Hi @Cervantes1,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you did not receive replacement ink cartridges 

 

Instant Ink is basically a monthly subscription-based service from HP where you pay a fee each month for the number of pages you print, and HP will deliver new ink cartridges when your printer is about to run low.

 

Cancel your HP Instant Ink service

Use your HP Instant Ink account to cancel your HP Instant Ink service.

  1. Sign in to hpinstantink.com/signin.

    Your HP Instant Ink account page opens.

  2. In the Status area of your HP Instant Ink account page, a printer drop-down menu is available when there are multiple printers enrolled. Click the drop-down menu, and then select the printer you want to cancel.

    Clicking printer drop-down list

  3. Check the Print History or the HP ePrint address of the printer to confirm you have selected the correct printer.

  4. Click My Account, and then click Account Settings.

  5. Click Cancel my HP Instant Ink Subscription.

    You receive an email confirmation of the cancellation. The cancellation finalizes at the end of the current billing cycle when the final charge processes successfully.

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

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