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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: Hp deskjet 2624 printing blocked
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08-16-2020 07:39 PM
I just bought a Pre-owned printer and it was printing good for one day after that whenever I try to print something from my android phone says printing unsuccessful / printer blocked, and now it doesn't print at all, the black ink is empty and color low, does it could be the reason why is this happening or is it something wrong with it?
Solved! Go to Solution.
Accepted Solutions
08-20-2020 02:51 PM
Welcome to the HP Support Community.
Yes, you can try changing the cartridges and also uninstall and reinstall the HP Smart App on the Printer.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
08-20-2020 02:51 PM
Welcome to the HP Support Community.
Yes, you can try changing the cartridges and also uninstall and reinstall the HP Smart App on the Printer.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
08-20-2020 04:46 PM
I meant on your phone. Apologies 🙂
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
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