Hi @Mikey995
Welcome to the HP Support Community.
Try these steps -
Step 1 Remove the Web-Services -
1. From the printer control panel display, touch ( ePrint ), and then touch (Web Services Settings).
2. Touch Remove Web Services.
3. Touch Yes to confirm.
Step 2 Reboot the devices -
1) Turn off the Router, Printer, and the computer.
2) Wait for 60 seconds.
3) Turn on the Router first and wait for all the lights to stabilize.
4) Turn on the printer and allow it to configure itself.
5) Turn on the computer
Step 3 Enable the Web-Services -
1. From the printer control panel display, touch HP Printables.
2. Touch Enable Web Services.
3. Touch Accept to accept the Web Services terms of use and enable Web Services.
4. In the Auto Update screen, touch Yes to allow the printer to automatically check for and install product updates.
5. When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup.
Hope this helps! Keep me posted.
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Have a great day!
Asmita
I am an HP Employee