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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎09-29-2021 09:09 PM - last edited on ‎09-30-2021 12:18 PM by Moderator

HP Recommended
Product: M9Z60AA#ABA
Operating System: Microsoft Windows 10 (32-bit)

I signed up for HP instant ink and have noticed that since installing my cartridges the blank ink is printing blurry. The colour cartridge is totally fine. I've tried cleaning the cartridges and smear cleaning them but the problem is still persisting and I'm now starting to think it's the actual cartridge itself. I need these for work so need help resolving this issue please

 
1 person had the same question
1 REPLY 1

‎10-02-2021 09:06 AM

HP Recommended

@Shygirl1321, Welcome to the HP Support Community! I’m here to help.

 

To assist you better, what model printer are you using?

Refer to this document to know how to find the Product Name or Product Number.

 

Keep me posted for further assistance.

KUMAR0307
I am an HP Employee

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