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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Shygirl1321
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Hp instant ink smudging

HP Recommended
M9Z60AA#ABA
Microsoft Windows 10 (32-bit)

I signed up for HP instant ink and have noticed that since installing my cartridges the blank ink is printing blurry. The colour cartridge is totally fine. I've tried cleaning the cartridges and smear cleaning them but the problem is still persisting and I'm now starting to think it's the actual cartridge itself. I need these for work so need help resolving this issue please

 
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Kumar0307
HP Support Agent
HP Support Agent
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HP Recommended

@Shygirl1321, Welcome to the HP Support Community! I’m here to help.

 

To assist you better, what model printer are you using?

Refer to this document to know how to find the Product Name or Product Number.

 

Keep me posted for further assistance.

KUMAR0307
I am an HP Employee

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