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‎07-01-2020 08:39 AM

HP Recommended
Product: Hp officjet 7612
Operating System: Microsoft Windows 10 (32-bit)

Hi everyone, 

When i switching on the printer 🖨 always appear a different error code (ex. B8746D6E,) now when i switching on, appear only black panel.

Anyone can help me please to understand which is the possible problem?

Thanks an advance 

1 REPLY 1

‎07-04-2020 03:55 PM

HP Recommended

@Dave262

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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