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‎10-08-2023 10:16 AM - last edited on ‎10-08-2023 11:08 AM by Retired

HP Recommended
Product: HP DeskJet 4122e All-in-One Printer

Screen Shot 2023-10-08 at 18.02.16.pngScreen Shot 2023-10-08 at 18.16.30.png

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5 REPLIES 5

‎10-11-2023 02:43 AM

HP Recommended

Hi @ph4122e,

 

Welcome to the HP support community.

 

Thank you for posting your query, I will be glad to help you.  

 

Please help us with the Printer serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Could you elaborate on the issue for better understanding?

 

Alden4
HP Support 

I am an HP Employee.
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‎10-11-2023 07:30 AM

HP Recommended

my printer serial number: CN32LGFM97

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‎10-11-2023 09:04 AM

HP Recommended

Hi @ph4122e,

 

Thanks for sharing the details. Have you registered your printer with HP+services? If yes you will be able to get 6 months of free ink.

 

However, we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers who should be able to sort this out.

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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‎10-11-2023 12:34 PM

HP Recommended

Because I cannot speak italian and their customer service is all italin. so give me a feedback mail account to contact the instant ink service

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‎10-11-2023 01:31 PM

HP Recommended

Hi @ph4122e,

 

I am sorry to hear that you were not able to get support through phone.

 

I request you contact HP instant ink Support and they will help you to sort it out.

 

Click on the link for more information.

 

Take care and have a good day.

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

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