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‎04-15-2022 03:51 PM - last edited on ‎04-17-2022 03:44 PM by Moderator

HP Recommended
Product: HP OfficeJet Pro 8035 All-in-One Printer
Operating System: Microsoft Windows 11

I received a message on my printer screen that read, "You are no longer enrolled in Instant Ink.  Your cartridges will no longer work."  I recently purchased and connected via wifi a new HP computer, but I have used the printer since then.  I also received an email from HP Ink telling me a new cartridge is being shipped out to me based on my supply levels!  I am confused.  It did not allow me to print this page.

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1 REPLY 1

‎04-18-2022 12:39 PM

HP Recommended

Hi @zbell,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are receiving instant ink error. 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

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