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11-08-2022 11:05 AM - last edited on 11-08-2022 12:21 PM by MayS
I DISCONTINUED THE INSTANT INK SERVICE AND NOW I CANNOT USE MY PRINTER. I AM RECIEVING THIS PHRASE FROM THE PRINTER... CANNOT PRINT WITH HP INSTANT INKCARTRIDGES. PAYMENT METHOD NEEDS UPDATING. SIGN INTO ACCOUNT AT WWW.HPINSTANTINK.COM TO UPDATE. BUT I DO NOT WANT YOUR SERVICES ANY LONGER.
11-19-2022 08:41 AM
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.
I see that you are facing cartridge issues with your HP OfficeJet Pro 8025 All-In-One Printer after discontinuing instant ink services.
When you sign up for an HP Instant Ink plan, you pay a monthly fee to print a defined number of pages per month. The plans are based on the number of pages that you print, not on how many ink cartridges you use. Ink cartridges are automatically shipped out when the ink cartridges are low on ink. You will not be paying for the ink cartridges. Hence, you will not be able to print using the HP instant ink cartridges after you cancel the subscription. You need to purchase the normal cartridges from the store and return the instant ink cartridges.
You may check the instant ink terms and conditions from the link: https://instantink.hpconnected.com/uk/en/terms
I hope this helps and have a nice day ahead.
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