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Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
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I Keep Being Told "Printer Already Taken" or "Opps This Code is for a Different Printer"

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HP Officejet Pro 8740
Microsoft Windows 10 (64-bit)

Everytime I try to enroll my printer into HP instant Ink, I either recieve the error "Printer claimed on another account." even though I just removed and re-enabled Web Services or "Oops! This code is for a different printer. Please, enter a code from the printer you started with at the beginning of this setup process" even though it's the same printer. I have tried to do this three times in a row so far with the same two errors occuring. Can anyone provide assistance?

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Hi @Lloyd041965

 

Welcome to the HP Support Community. 

 

Appreciate you trying the steps. I'd suggest you Contact HP in your region regarding the Instant Ink enrollment, they should be able to help. 

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Asmita
I am an HP Employee

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