cancel
Showing results for 
Search instead for 
Did you mean: 
Lloyd041965
New member
1 0 0 0
Message 1 of 2
119
Flag Post
HP Recommended

I Keep Being Told "Printer Already Taken" or "Opps This Code is for a Different Printer"

HP Officejet Pro 8740
Microsoft Windows 10 (64-bit)

Everytime I try to enroll my printer into HP instant Ink, I either recieve the error "Printer claimed on another account." even though I just removed and re-enabled Web Services or "Oops! This code is for a different printer. Please, enter a code from the printer you started with at the beginning of this setup process" even though it's the same printer. I have tried to do this three times in a row so far with the same two errors occuring. Can anyone provide assistance?

1 REPLY 1
HP Support Agent
HP Support Agent
8,985 8,988 794 953
Message 2 of 2
59
Flag Post
HP Recommended

I Keep Being Told "Printer Already Taken" or "Opps This Code is for a Different Printer"

Hi @Lloyd041965

 

Welcome to the HP Support Community. 

 

Appreciate you trying the steps. I'd suggest you Contact HP in your region regarding the Instant Ink enrollment, they should be able to help. 

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation