I NEED TO ADD A SECOND SHIPPING ADDRESS

[MagneticMoon]

I already have an account and I thought that it would be easy to add a n additional shipping address for a second printer in another office location. I tried to register a business account but since my email is already registered it wouldn't let me. 

[sandytechy20]

@MagneticMoon 

Welcome to HP support community.

Are you trying to add an address to the instant ink account?

If yes, this might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

[MagneticMoon]

I do not see the step by step process to speak with support. I did speak with support regarding this already and it was like talking to a wall.

[Rainbow23]

Hi @MagneticMoon,

Welcome to the HP Support Community. 

This issue might require one on one interaction to fix it.

I've sent you a private message with further instructions to talk to instant ink support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

Take care and have a great day ahead!