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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Ryana786
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I am getting additional pages added on to my plan even though i have 5 months free trial

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HP ENVY 5032

I have 5 months free trial plan where I can print 300 pages, and my plan when this trial ends is 100 pages. I have already printed 100 pages and have 200 pages left to print. I had printed an extra 2 pages but has included an additional plan which telling that I have purchased this means when my trial ends I will have to pay 4.49 a month. How do I cancel the additional pages so I can carry on printing 200 pages which I have left for the month? Please can you help me?

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Riddle_Decipher
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@Ryana786 Have you tried changing the plan? As per your requirement? If not, here are a few things you may want to know about your HP Instant Ink account page before we get into the details of resolving your concern: Click here for FAQs.

  • Your HP Instant Ink account page contains the data on past deliveries and estimated shipments.  
  • It also helps you understand what state your cartridges are in based on HP's data,  
  • Any issues will be shown with its solution using a step by step approach, to make it easier for you!

Please check your account page to see the latest cartridge information by signing into your account at "instantink.com".    

If the suggested information can't be found, You may respond to the private message I've sent out and I'll help you out, accordingly

 

Check next to your profile Name, you should see a little blue envelope, please click on it as I've sent out a list of questions and I could provide a better solution once I have the answers: 

Click here for more details on how to access the private messages on HP Forums

 

P.S: Welcome to HP Community 😉

 

We eagerly await your response,

Help us, help you.

And Take care.

Riddle_Decipher
I am an HP Employee

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