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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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I recently updated the billing info since it was under my sisters name. I have a separate card and I out the exact amount on it to be billed. I keep getting messages the day after I payed saying it was declined. But, the first one went through. The money was no longer in that card. Then 2 days later, again, declined. Isn’t this a monthly bill? I have only used like 10 of the 50 pages so I didn’t over use the limit. 

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@Magoo007, Welcome to the HP Support Community! I’m here to help.

 

I understand you have issues with Instant Ink billing. As the account information is confidential, I would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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