I am out of ink and my next shipment is not expected for 10 days

[Rademi]

Help!

I want to know if I can buy ink from the store when I am on the instant ink program or if there is any way to expedite getting ink through the instant ink service. I was hesitant to subscribe to hp instant ink for just this reason.

[Kumar0307]

@Rademi, Welcome to the HP Support Community! I’m here to help.

I see that you have not received a replacement ink cartridge yet. Have you checked your HP Instant Ink account page? Your Instant Ink account page will have notifications if there are any issues with the account or recent cartridge shipment, it will even provide solutions on how to fix the issue. You may log in to your HP Instant Ink account page from here.

As the issue is related to Instant ink cartridges, I need more information to help you out.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required.

• In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[Rademi]

I had already checked my account which is how I knew no ink was expected for 10 days. I have just chatted with an agent and am getting ink expedited.

Thank you for being willing to help.

[Kumar0307]

@Rademi

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!

[Rademi]

BagaBila, if you talk/chat with customer service they will take care of it.