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‎07-29-2020 04:56 AM

HP Recommended
Operating System: iOS

I have a well established Instant Ink account. Both cartridges need replacing but my account shows none have yet been shipped. Have been unable to source help as virtual agent does not understand and the call centre is closed. I need to print some documents today. If I purchase some locally and install them so I can continue to work, will that result in my Instant Ink account being cancelled?

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Accepted Solutions

‎07-29-2020 10:45 AM

HP Recommended

Hi @KJ87

 

Welcome to the HP Support Community. 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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2 REPLIES 2

‎07-29-2020 10:45 AM

HP Recommended

Hi @KJ87

 

Welcome to the HP Support Community. 

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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‎09-05-2020 10:36 AM

HP Recommended

I need ink and none has been shipped

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