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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
ELSABELSA123
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I am trying to sign up for instant ink but the printer a number coming up on my order is different t

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Envy4500

I  I'm trying to sign up for instant ink but the printer number coming up on my order is different from my actual printer number? Is this correct or normal?

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Jay_G24
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Hi @ELSABELSA123,

 

I'd like to help!

 

HP ENVY 4500 Series is eligible for instant ink service, If you are not seeing the printer on the enrollment window please share an image of your screen.

 

Refer to the document for instructions on how to enroll in the service- Enrolling in HP Instant Ink

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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ELSABELSA123
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I get a different printer model #... mine is the Envy 4500...and it is telling me a different model # when  I connect? Why?

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Jay_G24
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Could you share an image of the screen and which printer model is it suggesting?

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