I am unable to download my invoices for printing. I click on the download link but nothing happens

[Yogi_Gail]

Hi, I am unable to download my invoices for printing.  I click on the download link but nothing happens.  I even tried to download all invoices - even though I only need the last 2 but still the tabs are not working.

Can anyone help please>

Thank you in advance

[Anand_Andy]

Hi @Yogi_Gail,

Welcome to the HP Support Community

I understand you are unable to download your invoices for printing. Not to worry I will help you to get a resolution to resolve the issue

To assist better:

• May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
• Do you get any error messages when you try to download them?
• Are you downloading it from your email?

While you respond to that, please try using an alternate browser like Google Chrome/ Microsoft Edge/ Firefox to download the invoices.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!