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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended

I believe I was charged for a black ink cartridge that I never received.   I have been out of black ink for over a month 

1 REPLY 1
HP Recommended

@Jmorken1 

 

Welcome to the HP Community --

 

If you are referring to ink received -- or not received -- as part of an Instant Ink subscription,

then

Ink is included as part of the subscription to your Instant Ink service.

There is no additional fee for ink.

 

Contact >> HP Instant Ink Support   

 

Read more about the subject here:

 

  Get HP Instant Ink Support

Change Country / Region as needed

Scroll down to find phone contact information

 

and

 Instant Ink shipment questions

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

 

Dragon-Fur

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