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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Lakeview_ES-HS
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I bought a new Envy 7855 but just replaced cartridges in old one. Can I move them to the new printer

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Envy 7855
macOS 10.14 Mojave

I have instant ink.  I recently received new cartridges and installed them. Then my out-of-warranty printer dies.  I bought a new one of the same model.  Can I move the almost new cartridges to my new printer? I'll be using instant oink with the new printer.

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Kumar0307
HP Support Agent
HP Support Agent
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Hi @Lakeview_ES-HS

Welcome to the HP Support Community. I'd be happy to assist you.

 

You cannot use the Instant Ink cartridges on a different printer. You can use them only in the printer that is enrolled. Once you enroll the new printer to Instant Ink, we will send you a welcome kit which includes the Instant Ink cartridges for the new printer.

 

To know how to replace or add a new printer on the Instant Ink account, refer to this document.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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KUMAR0307
I am an HP Employee

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