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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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I bought a second hand hp printer. The printer is stuck on the previous owner's hpinstantink. I cannot get it to work. All i get is an error message "Cannot print. Visit www.hpinstantink.com for information". I want to use this printer without hpinstantink.

 

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@PierreGuillot,

 

Welcome to the HP Support Community! I’m here to help.

 

I apologize for the inconvenience. May I know if the first-handed printer owner has canceled the instant ink subscription? If yes then you can use the regular ink 

 

If Not then please asked them to cancel the instant ink subscription 

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

 

Have a great day! 

Take care and have a good day.
Gaya1239 – HP Support.
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