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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
RUSKO2020
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I bought new cartridges for my my HP PHOTOSMART C7280 but the blue cartridge doesn't work .

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HPC7280

Hello i bought new cartridge for my HPC7280 but the blue ink color doesn't work machine posted'the following ink cartridge appear to be missing or damaged anyone could help me to fix this error?thank you.

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Jay_G24
HP Support Agent
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Hi @RUSKO2020

 

Welcome to the HP Support Community. I'd be happy to assist you with the  "Cartridge Error" issue. 

 

 Let's try a power reset on the printer-

 

Reset the printer

 

Reset the printer to recover from printer failures.

  1. With the printer turned on, disconnect the power cord from the printer.

  2. Unplug the power cord from the power source.

  3. Wait 60 seconds.

  4. Reconnect the power cord to a wall outlet and to the printer.

    NOTE: 

    HP recommends plugging the printer directly into a wall outlet.

Try the steps in the document - Error Indicates Faulty Ink Cartridge 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

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RUSKO2020
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Hi , I tried few times with the power. After changed the cartridges the blue cartridge is ok , but one simbol left like error and the printer not start. New cartridges . Tried everything with the power supply.thanks 

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Jay_G24
HP Support Agent
HP Support Agent
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I appreciate you trying all the suggested steps, this seems like a cartridge issue.

 

I'd suggest you Contact HP in your region regarding the service options for your printer.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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