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‎09-04-2023 01:11 PM - last edited on ‎09-04-2023 01:12 PM by Retired

HP Recommended

I can not get my debit card updated after needing to change my PIN

2 REPLIES 2

‎09-04-2023 01:18 PM

HP Recommended

I can not get my instant ink account to update my debit card. My account was compromised and I had to change my PIN. So now HP can not get paid until I fix the problem.

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‎09-04-2023 08:20 PM

HP Recommended

Hi @BA9111943,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

If you are facing issues in updating your Debit card on your Instant Ink account, you will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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