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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Alby1980
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I can't print color Hp2600

HP Recommended
HP DeskJet 2600
iOS

Hello, I have a problem with my printer. HP2600. I can't color print anything from the app.

No documents and no pictures

3 REPLIES 3
TEJ1602
HP Support Agent
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@Alby1980, Welcome to HP Support Community!

 

I see that you have issues with color printing, I'd like to know the following to assist you better-

  • Are you using the HP Smart App or AirPrint feature to print from?
  • Which application are you trying to print from?
  • Are you able to make photocopies in color?

Meanwhile, refer to the documents to learn more about the settings/preferences-

HP Printers - Install and Use the HP Smart App

HP Printers - Printing from an iPhone, iPad, or iPod Touch

 

Also, update your iOS and printer. For printer updates, use the document Printers - Updating or Upgrading Printer Firmware for help.

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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Alby1980
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Hello, i use HpApp. I can't print nothing color 

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TEJ1602
HP Support Agent
HP Support Agent
18,899 18,877 1,558 1,539
Message 4 of 4
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HP Recommended

@Alby1980

 

Refer to the documents to learn more about the settings/preferences-

HP Printers - Install and Use the HP Smart App

HP Printers - Printing from an iPhone, iPad, or iPod Touch

 

Also, update your iOS and printer. For printer updates, use the document Printers - Updating or Upgrading Printer Firmware for help.

 

If the issue persists, try AirPrint or remove and add the HP Smart App.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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