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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Ari2000
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I can’t print from my iphone with my HP ENVY 4520

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HP ENVY 4520
iOS

I can’t print from my iphone to my printer even if the two are connected to the same wifi. I hope you can help me. Thanks!

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TEJ1602
HP Support Agent
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@Ari2000, Welcome to HP Support Community!

 

Are you using the HP Smart App or the AirPrint feature to print from?

 

Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

 

Also, follow the steps from the document to isolate the issue further.

 

Keep me posted.

TEJ1602
I am an HP Employee

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