I cancelled my instant ink subscription, why am I still not able to use store brought HP ink?

[TashaJ13]

2 days after purchasing my new printer and enrolling in the instant ink program, I realized that even though HP said I had ink on the way I was completely out of color ink. I figured I'd just buy the compatible HP ink from Walmart until my order came in. Then my printer told me the ink is not instant ink so I can not use them. So because I need something printed now and not in 10 business days, I cancelled my instant ink subscription in order to use the store brought ink. Now my printer is not printing, the "i" button keeps blinking but nothing happens when I press it. I don't know what to do at this point to print...

[TEJ1602 · Accepted solution]

@TashaJ13, Welcome to HP Support Community!

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

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